Development of a Custom Internal Analytics Dashboard to Enhance Data Visibility and Decision-Making

Business services

Identifying Challenges in Data Management and Visibility for Business Operations

The client faces difficulties in aggregating and visualizing diverse data sources, leading to delayed insights and suboptimal strategic decisions. Their existing systems do not support scalable or customizable analytics, impacting operational efficiency and client reporting accuracy.

About the Client

A mid-sized consulting firm specializing in digital transformation services seeking to improve internal data analysis capabilities for its client projects.

Goals for Implementing an Internal Analytics Solution

Develop a scalable internal analytics dashboard to provide real-time data visualization across multiple projects.
Enable customizable reporting features for different stakeholder needs.
Improve data accuracy and reduce time to insights by automating data aggregation processes.
Enhance decision-making capabilities with intuitive, interactive visualizations.

Core Functional Capabilities of the Analytics Dashboard

Secure login and user management system with role-based access control.
Data ingestion pipelines supporting multiple data formats and sources.
Real-time data refresh and dynamic visualization capabilities.
Custom report builder with drag-and-drop interface.
Export functionality for reports in various formats (PDF, Excel).
Audit trail and data validation mechanisms.

Technology Stack and Architectural Preferences for the Dashboard

Web-based application built with modern JavaScript frameworks (e.g., React or Angular).

Backend services utilizing RESTful APIs or GraphQL.

Cloud infrastructure for scalability and availability (e.g., AWS or Azure).

Data processing pipelines using open-source tools or cloud-native solutions.

External Systems and Data Sources Integration Needs

CRM and ERP systems for comprehensive data ingestion.
Existing databases and data warehouses.
Authentication providers for single sign-on (SSO).
Third-party analytics tools for extended insights.

System Performance, Security, and Scalability Expectations

System must support concurrent access by at least 200 users without degradation.
Dashboard should load initial data visualizations within 3 seconds.
Data security must comply with industry standards (e.g., GDPR, HIPAA where applicable).
The system should be highly available with 99.9% uptime.

Projected Business Benefits of the Analytics Dashboard Project

The implementation of the internal analytics dashboard is expected to reduce report generation time by 50%, improve data-driven decision-making efficiency, and enhance operational visibility. This will lead to quicker strategic adjustments, increased client satisfaction, and a competitive edge in the consulting market.