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Development of a Custom Internal Analytics Dashboard for Business Process Optimization
  1. case
  2. Development of a Custom Internal Analytics Dashboard for Business Process Optimization

Development of a Custom Internal Analytics Dashboard for Business Process Optimization

innowise.com
Business services

Identifying the Need for Streamlined Data Collection and Reporting Mechanisms

The client faces challenges with fragmented data sources and manual reporting processes, leading to delays and inconsistencies in business insights. They require an integrated solution to centralize data collection, improve report accuracy, and facilitate real-time analytics to support strategic decision-making.

About the Client

A midsize global consulting firm specializing in process optimization and operational efficiency, seeking a tailored analytics platform to enhance decision-making.

Goals for Implementing an Internal Analytics System

  • Develop a centralized analytics platform that consolidates data from multiple sources.
  • Enable real-time data visualization and reporting to support swift decision-making.
  • Automate routine report generation to improve efficiency and reduce manual effort.
  • Achieve a 25% reduction in data processing time within the first six months.
  • Improve report accuracy and data consistency across departments.

Core Functionalities for the Analytics Dashboard System

  • Data Integration Module: Connects and consolidates data from various internal and external sources including databases, cloud services, and APIs.
  • Real-Time Data Visualization: Interactive dashboards displaying key performance indicators (KPIs), trends, and alerts.
  • Automated Reporting System: Generates scheduled reports in multiple formats (PDF, Excel) with customizable templates.
  • User Management & Access Control: Defines user roles and permissions to secure sensitive data.
  • Alert & Notification System: Sends instant notifications on threshold breaches or anomalies detected in data streams.
  • Data Export & Sharing Capabilities: Allows exporting reports and sharing dashboards with internal teams.

Technological Preferences for System Development

Cloud-based architecture for scalability and remote access
Modern JavaScript frameworks for frontend development (e.g., React, Vue)
Backend APIs built with Node.js or comparable technologies
Data visualization libraries such as D3.js or Chart.js
Secure authentication protocols such as OAuth 2.0 or SAML

Essential System Integrations

  • ERP systems for financial and operational data
  • CRM platforms for customer insights
  • Third-party data providers for external market data
  • Notification services (e.g., email, SMS gateways)

Key Performance, Security, and Reliability Needs

  • System uptime of 99.9% to ensure continuous access
  • Data processing capability to handle up to 10,000 concurrent users
  • Data security measures complying with industry standards (e.g., GDPR, ISO 27001)
  • Load balancing and scalability measures to support future growth
  • Response time for user queries under 2 seconds

Business Benefits Anticipated from the Analytics Solution

The implementation of the integrated analytics dashboard is expected to reduce data processing and reporting time by approximately 25%, enhance decision-making accuracy through improved data integrity, and streamline reporting workflows, thereby increasing operational efficiency and supporting strategic planning.

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