The client seeks to enhance customer interaction by enabling personalized fragrance creation through an engaging digital platform. Existing offerings lack bespoke customization options, limiting customer experience and brand differentiation. There is a need for a system that guides users seamlessly through the fragrance assembly process, including ingredient selection, scent profiling, and packaging design, with a cohesive brand identity.
A global manufacturer specializing in personalized fragrance products, aiming to offer customers an interactive online experience for customizing their fragrances and packaging.
The platform aims to significantly enhance customer engagement and brand loyalty by providing an innovative, personalized experience. Expected outcomes include increased conversion rates, higher customer satisfaction through customization options, and streamlined deployment and updates facilitated by cloud infrastructure and CI/CD practices. The system is designed to support continuous improvements and scalability to adapt to growing demand.