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Development of a Custom eCommerce Platform for Micro Surgical Equipment Distribution
  1. case
  2. Development of a Custom eCommerce Platform for Micro Surgical Equipment Distribution

Development of a Custom eCommerce Platform for Micro Surgical Equipment Distribution

saritasa.com
Medical
eCommerce

Identified Challenges in Medical Equipment Distribution and Inventory Management

A medical equipment distributor offering a wide range of specialized micro surgical instruments faces difficulties managing thousands of SKUs and providing a seamless online shopping experience. The existing infrastructure lacks integration with secure payment processing and shipping APIs, hindering operational efficiency and customer satisfaction.

About the Client

A global supplier specializing in micro surgical instruments and specialized devices, requiring a reliable online sales and inventory management platform.

Goals for Building a Robust Medical Equipment eCommerce Platform

  • Develop a secure, scalable eCommerce website capable of handling extensive inventory with thousands of SKUs.
  • Implement integrated payment processing and shipping APIs to streamline order fulfillment.
  • Create an easy-to-use content management system (CMS) for internal staff to manage products, orders, and website content efficiently.
  • Design a custom, brand-aligned user interface that enhances user experience and reflects professional standards.
  • Ensure the platform is maintainable, secure, and capable of supporting future growth and product expansion.

Core Functional Requirements for the Medical Equipment eCommerce System

  • Custom product catalog with support for thousands of SKUs
  • Secure payment gateway integration using industry-standard APIs
  • Real-time shipping integration with logistics partners to automate shipping and tracking
  • Admin-friendly CMS for product, order, and content management
  • Responsive design optimized for desktop and mobile devices
  • User account management including order history and tracking
  • Enhanced security features to protect sensitive transactions and data

Preferred Technologies and Architectural Approaches

ECommerce platform customization (similar to Magento)
Custom CMS development for ease of management
Secure API integration with payment gateways (similar to Authorize.net)
Logistics API integration (similar to FedEx)

External System Integrations Needed

  • Secure payment processing API
  • Shipping and logistics API for automated order fulfillment

Non-Functional Requirements for System Performance and Security

  • High security standards to protect payment and customer data
  • Scalability to support thousands of products and high traffic volumes
  • System uptime of 99.9% with reliable backup and disaster recovery
  • Fast load times optimized for both desktop and mobile platforms

Expected Business Impact and Benefits of the New eCommerce Platform

The new platform aims to significantly improve order processing efficiency, ensure secure transactions, and enhance customer experience, leading to increased sales volume and expanded international reach. Anticipated outcomes include streamlined inventory management, reduced order fulfillment times, and stronger brand presence in the healthcare market.

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