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Development of a Cultural Awareness Training Mobile Application for Industry Workforce
  1. case
  2. Development of a Cultural Awareness Training Mobile Application for Industry Workforce

Development of a Cultural Awareness Training Mobile Application for Industry Workforce

essentialdesigns.net
Energy & natural resources
Government
Non-profit

Addressing Employee Cultural Awareness in Indigenous Territories

The client operates within regions that are traditional territories of Indigenous communities. They require an effective, accessible way to educate their employees on local First Nations customs, traditions, language, and cultural sensitivities to ensure respectful engagement and compliance with cultural protocols.

About the Client

A mid to large-scale energy company operating in regions with significant Indigenous territories, seeking to enhance employee awareness of local cultural practices and sensitivities.

Goals for Enhancing Cultural Competency and Compliance

  • Develop a cross-platform mobile application accessible on iOS and Android devices.
  • Provide educational content including photos, videos, and informational text about local Indigenous cultures.
  • Implement interactive quizzes to assess understanding and certify employees' cultural awareness.
  • Ensure the solution is easy to update with new content and adaptable to different regions or communities.
  • Achieve high engagement and certification rates to demonstrate improved cultural competency among staff.

Core Functionalities and Features for Cultural Education App

  • Content Sections: Multiple educational modules with multimedia content (photos, videos, text) covering local cultural practices and language.
  • User Assessment: Quizzes following each module to evaluate understanding and provide certification upon passing.
  • Certification Tracking: Record employee certifications, with progress tracking and reporting capabilities.
  • Content Management: An administrative interface for updating and managing educational content.
  • User Authentication & Profiles: Secure login system to individualize user experience and track progress.

Technology Platforms and Development Approaches

Cross-platform mobile development framework (e.g., React Native or Flutter)
Offline content storage and synchronization
Responsive and intuitive UI design

External Systems and Data Integrations

  • User authentication system (enterprise SSO or email/password)
  • Learning management system (for certification tracking and reporting)
  • Content management system (for updating educational materials)

Performance, Security, and Usability Expectations

  • App should load content within 2 seconds on standard devices.
  • The system must comply with data security standards to protect user information.
  • Support for multiple languages or regional dialects if applicable.
  • Scalable to accommodate increasing number of users across different regions.

Anticipated Benefits and Business Impact of the Cultural Education Solution

The implementation of this mobile cultural education app aims to improve employee awareness and cultural sensitivity, leading to more respectful engagement with Indigenous communities. It is expected to increase certification completion rates by over 50%, reduce cultural misunderstandings, and demonstrate the company's commitment to cultural respect and compliance, supporting better community relations and regulatory adherence.

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