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Development of a Cross-Platform Pet Medical Records and Wellness Management Application
  1. case
  2. Development of a Cross-Platform Pet Medical Records and Wellness Management Application

Development of a Cross-Platform Pet Medical Records and Wellness Management Application

globaldev.tech
Medical
Consumer products & services

Challenge for Pet Healthcare Management in a Digital Age

Pet owners currently rely on fragmented and inefficient methods such as spreadsheets to track their pets' medical history and wellness data, leading to difficulties in organizing, sharing, and managing pet health information effectively. There is a need for a unified, user-friendly digital solution that streamlines pet health record keeping and facilitates communication with veterinary professionals.

About the Client

A mid-sized veterinary healthcare provider seeking to enhance pet health management for its clients through a comprehensive mobile application.

Goals for a Next-Generation Pet Health Management App

  • Develop a mobile application for iOS and Android platforms that allows pet owners to store, edit, and share comprehensive pet health data including vaccinations, medications, diagnoses, and dietary information.
  • Implement features for creating and managing vaccination schedules, wellness journals, and pet profiles to promote proactive pet health management.
  • Enable secure sharing of medical records with veterinarians and pet service providers via role-based access controls.
  • Incorporate geolocation features to help users find nearby pet-friendly locations, veterinary clinics, pet sitters, and other relevant services.
  • Design a scalable backend infrastructure that ensures secure, reliable, and performant data storage and retrieval.
  • Lay the groundwork for future integration of teleconsultation features such as chat and video calls between pet owners and veterinarians.

Core Functional and Technical Specifications for Pet Health Management System

  • User registration and verification via SMS-based authentication.
  • Pet profile creation with input fields for name, birth date, gender, breed, weight, and health metrics.
  • Management of medical data including vaccinations, allergies, diagnoses, medications, diet, and quality of life parameters.
  • Dashboard providing quick access to pet profiles, health summaries, and useful resources.
  • Location-based search features for finding pet-friendly parks, beaches, veterinary clinics, pet sitters, and stores using integrated maps.
  • Role-based access control allowing pet owners and veterinarians to securely communicate, with vet-specific functionalities such as chat and video consultation tools in future phases.
  • Support for media uploads (photos, lab results, documents) stored securely in cloud storage.
  • Customer support contact feature for account and data management assistance.

Technology Stack and Architectural Principles for Development

Cross-platform app development using Flutter for consistent iOS and Android experience.
Backend development with Python 3 and Django framework for robust API management.
PostgreSQL for reliable relational data storage.
AWS S3 for secure and scalable file storage.
Redis and Celery for asynchronous processing and message queues.
API documentation generation using automated tools like drf-yasg.
Passwordless authentication via SMS using Twilio API.
Google Maps Places API for location-based services.

Essential External System Integrations

  • SMS gateway API (e.g., Twilio) for user verification and notifications.
  • Google Maps Places API for locating pet-related services.
  • Secure cloud storage solutions for medical records and pet images.

Business-Critical Non-Functional System Requirements

  • High security standards to protect sensitive pet and owner data, complying with relevant privacy regulations.
  • Scalability to support a growing user base and increasing data volume.
  • System performance with rapid response times to ensure smooth user experience, especially during data entry and location searches.
  • Reliability and uptime SLAs to ensure consistent access for users.
  • Cross-platform consistency adhering to best UI/UX principles for both iOS and Android.

Anticipated Business Impact and Benefits

The new pet health management app aims to streamline pet healthcare for thousands of pet owners, increase engagement by providing a comprehensive platform for medical data management, and facilitate timely veterinary interventions. It is expected to improve user satisfaction, foster stronger veterinarian-client relationships, and lay the foundation for future telehealth integration, ultimately enhancing pet well-being and operational efficiency for veterinary practices.

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