Development of a Cross-Platform Mobile Ticketing Application for Public Transportation

In the context of rapid urbanization and digitization, public transportation agencies face increasing demand for efficient, user-friendly digital ticketing solutions. The absence of an integrated mobile application limits service accessibility, reduces customer satisfaction, and hampers operational efficiency. There is a need for a quick-to-deploy, scalable mobile ticketing system that can serve a large user base and integrate seamlessly with existing fare collection infrastructure.

A mid-sized transportation agency or service provider seeking to enhance passenger convenience through a dedicated mobile ticketing solution, supporting digital fare collection for trains, buses, and other public transit modes.

• Develop and deploy a mobile ticketing application compatible with iOS and Android platforms within a short development cycle.
• Enable users to purchase, store, and display digital tickets securely for train, bus, and other transit services.
• Achieve a user base of over 100,000 satisfied users within the first year of deployment.
• Ensure the solution integrates efficiently with existing fare collection systems and payment gateways.
• Deliver the solution on time and within budget to support rapid market rollout.

• Integrated ticket booking system with browsing and selection capabilities.
• Secure payment integration supporting multiple payment methods.
• Digital ticket wallet for storing and displaying tickets for validation.
• Push notifications for ticket delivery and service updates.
• User account management and authentication system.
• Backend support for transaction processing and reporting.

• Payment gateway for processing transactions
• Existing fare collection and ticket validation systems
• Notification and messaging services
• User authentication and identity management systems

• App must support at least 100,000 concurrent users with quick response times.
• Payment processing should adhere to PCI DSS compliance standards.
• System availability of 99.9% uptime with robust data security measures.
• Quick development and deployment cycle of approximately 12 weeks from project initiation.

The new mobile application is expected to significantly increase ticket sales accessibility, enabling thousands of daily transactions across Europe. With a targeted user base of over 100,000 within the first year, the solution aims to improve customer satisfaction, streamline fare collection processes, and position the transit agency as a tech-forward service provider, ultimately driving increased ridership and operational efficiency.