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Development of a Cross-Platform Mobile Shipping Management Application with Recurring Payments and Location History
  1. case
  2. Development of a Cross-Platform Mobile Shipping Management Application with Recurring Payments and Location History

Development of a Cross-Platform Mobile Shipping Management Application with Recurring Payments and Location History

angrynerds.co
Logistics
Transport
Supply Chain

Identifying Challenges in Mobile Shipping Service Accessibility and Management

The client faces difficulties in providing a reliable and user-friendly mobile solution that enables customers to order courier services, pay for shipping costs seamlessly, and access their prior shipping locations. The existing platform lacks mobile accessibility, which limits customer engagement and operational efficiency in both local and international delivery services.

About the Client

A mid-sized logistics company seeking to enhance its delivery management system through a mobile platform, allowing users to book courier services, manage payments, and access previous shipping data.

Goals for Developing an Advanced Mobile Shipping Platform

  • Create a native iOS and Android mobile application that extends the existing courier platform's capabilities.
  • Enable users to order courier services directly from their smartphones, choosing from multiple preferred providers based on various criteria.
  • Implement integrated payment processing allowing users to pay shipping costs directly within the app using secure methods.
  • Incorporate features for easy access to previous shipping addresses and recurring delivery scheduling.
  • Ensure high application reliability, with maintained performance and security standards during and after deployment.

Core Functionalities for a Mobile Shipping Management System

  • Order a courier: users can select courier providers, specify pickup and delivery details, and confirm bookings.
  • Multiple courier options: ability to choose from a variety of courier providers based on criteria such as price, delivery time, and provider rating.
  • Direct payment integration: facilitate seamless in-app payment for shipping costs via secure SDK integrations.
  • Access to previous shipping locations: users can quickly select from their history of shipping addresses for recurring deliveries.
  • Recurring payment setup: option for users to set up and manage recurring shipments and payments.

Preferred Technologies and Architectural Approach

iOS (Swift)
Android (Java)
Rest API
Payment SDK (e.g., Dotpay SDK)

Essential External System Integrations

  • Payment gateway SDK for secure transactions
  • Backend API services for courier provider interactions
  • User authentication and management systems

Non-Functional Requirements for Mobile Solution

  • Support both iOS and Android platforms with native apps for optimal performance.
  • Ensure secure data transactions and compliance with relevant security standards.
  • Achieve high app stability with user crash rates below 1%.
  • Provide responsive user interface with quick load times, aiming for load times under 2 seconds.
  • Design for scalability to handle increasing user base and data volume.

Anticipated Business Benefits and Impact Metrics

The new mobile shipping management application is expected to significantly improve customer engagement by providing seamless booking and payment experiences. It aims to increase user retention, reduce booking time, and streamline operational workflows, contributing to an estimated 20-30% growth in mobile transaction volume and enhanced service accessibility across local and international delivery markets.

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