The client, lacking an in-house technical team, faced significant communication barriers with patients who often hesitated to discuss sensitive topics offline. This led to miscommunications and limited ability to provide timely assistance, impacting patient flow and treatment efficacy.
A private healthcare organization specializing in psychological and addiction treatment services seeking to improve patient communication, engagement, and outreach through digital solutions.
The deployment of the app is expected to increase new patient onboarding by approximately 36% within the first few months. Use of a cloud-based backend (Firebase) will reduce development and maintenance costs by about 40%, enabling faster scaling and ongoing support. The app will enhance communication efficiency, improve patient engagement, and provide valuable data insights for treatment optimization and law enforcement collaboration.