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Development of a Crossplatform Mobile Application for Addiction Recovery and Patient Engagement
  1. case
  2. Development of a Crossplatform Mobile Application for Addiction Recovery and Patient Engagement

Development of a Crossplatform Mobile Application for Addiction Recovery and Patient Engagement

acropolium
Medical

Identified Challenges in Patient Communication and Service Accessibility

The client, lacking an in-house technical team, faced significant communication barriers with patients who often hesitated to discuss sensitive topics offline. This led to miscommunications and limited ability to provide timely assistance, impacting patient flow and treatment efficacy.

About the Client

A private healthcare organization specializing in psychological and addiction treatment services seeking to improve patient communication, engagement, and outreach through digital solutions.

Goals for Enhancing Patient Engagement and Service Delivery

  • Develop a crossplatform mobile application to facilitate confidential communication between patients and healthcare providers.
  • Increase the patient intake flow by providing user-friendly digital access to services.
  • Deploy the application within a tight implementation timeline to quickly address communication gaps and improve service reach.

Core Functional Features for Addiction Recovery Support App

  • Mini health assessment tests for identifying addiction and mental health issues.
  • Secure, real-time connection interface to healthcare professionals for consultations.
  • Access to an expansive library of educational materials on addiction, alcohol, and hallucinogens.
  • Geo-location services to identify illegal substance sale points, supporting law enforcement intelligence.
  • Cross-platform compatibility for both iOS and Android devices.

Recommended Technologies and Architectural Approach

React Native for cross-platform mobile development
Firebase Backend-as-a-Service (BaaS) to expedite backend development and reduce time-to-market
Node.js for server-side application logic

External Systems and Data Sources Integration Needs

  • Healthcare provider communication channels for real-time consultations
  • Mapping and geo-location services for identifying illegal activity hotspots
  • Database systems for storing educational content and assessment data

Performance, Security, and Maintenance Standards

  • Application must support both iOS and Android platforms seamlessly.
  • Time-to-market for initial deployment within 4 to 6 months.
  • Ensure user data privacy and compliance with healthcare data protection regulations.
  • Achieve high app stability and performance, supporting increased user adoption.

Projected Business Outcomes and Benefits

The deployment of the app is expected to increase new patient onboarding by approximately 36% within the first few months. Use of a cloud-based backend (Firebase) will reduce development and maintenance costs by about 40%, enabling faster scaling and ongoing support. The app will enhance communication efficiency, improve patient engagement, and provide valuable data insights for treatment optimization and law enforcement collaboration.

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