The client experiences an unintuitive and fragmented mobile app experience, with inconsistent UI, inefficient navigation, and ineffective product filtering, which hinder user engagement and productivity. Manual management of product information leads to errors and delays. Existing solutions do not adequately support both end customers and reseller workflows, limiting brand reach and customer satisfaction.
A mid-sized manufacturer and retailer of furniture and interior design materials seeking to improve customer and reseller digital engagement through a unified mobile platform.
The project aims to deliver a unified mobile platform that significantly enhances user satisfaction through intuitive design and rich visual features, increases product engagement and conversions, reduces manual data management errors via PIM integration, and boosts operational efficiency. Expected outcomes include improved customer and reseller interaction, streamlined workflows, and potential growth in sales and brand loyalty.