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Development of a Cross-Platform Employee Activity Monitoring System
  1. case
  2. Development of a Cross-Platform Employee Activity Monitoring System

Development of a Cross-Platform Employee Activity Monitoring System

djangostars.com
Information technology
Business services

Identifying the Need for a Flexible and Cost-Effective Employee Monitoring Solution

The client currently relies on a desktop-based employee monitoring tool that restricts accessibility to specific devices, limiting the ability to monitor remote or dispersed teams. They seek a scalable, web-accessible solution that reduces future development costs and expands functionalities for comprehensive employee activity tracking, including internet usage, application usage, keystrokes, internet history, email and messaging monitoring, attendance, and file access events.

About the Client

A mid-sized enterprise specializing in software development with a need to monitor and analyze employee activities across multiple devices and locations to enhance productivity and security.

Goals for Developing an Advanced and Accessible Employee Monitoring Platform

  • Create a cross-platform web application accessible from any device, ensuring seamless remote monitoring capabilities.
  • Design a scalable system that can handle large volumes of activity data securely and efficiently.
  • Expand monitoring functionalities to include detailed statistics, screenshots, keystrokes, internet history, email and messenger activity, attendance logs, and file operations.
  • Implement role-based access controls for different management levels through a user-friendly admin panel.
  • Enable data export capabilities in multiple formats (HTML, PDF, Excel) for comprehensive reporting.
  • Deploy an easy-to-install setup package for Windows and Unix-based systems to streamline system deployment.

Core Functional Specifications for the Employee Activity Monitoring System

  • Companywide statistics dashboard displaying metrics like activity time, internet usage, and application frequency.
  • Detailed program usage logging with filtering options by user and application, including flow and duration metrics.
  • Top-used programs reporting with filtering capabilities for specific personnel.
  • Internet activity logging with detailed history, including visited websites, screenshots, and keystrokes.
  • Email and messenger monitoring providing sender, receiver, keystrokes, and attachment details.
  • Attendance view for login/logout times, total work hours, and device usage with activity screenshots.
  • File operation tracking including copying, saving, and opening files, particularly external storage activity.
  • Real-time screenshots monitoring triggered by user actions such as clicking, typing, or opening software.
  • Reporting engine to export collected data into HTML, PDF, and Excel formats.
  • Admin panel for account creation, user management, and access control assignment.
  • One-click installation packages compatible with Windows and Unix-based systems.

Technology and Architecture Preferences for the Monitoring Platform

Web development frameworks supporting single-page applications, such as React or Angular.
Backend development with scalable, secure frameworks, possibly utilizing Node.js or Python.
Database systems capable of handling large data volumes with efficient querying, such as PostgreSQL or similar.
Client-server architecture ensuring responsiveness and accessibility across devices.

External Systems and Data Sources for Integration

  • Email servers and messaging platforms for monitoring incoming/outgoing communications.
  • File storage systems for tracking file operations and external device activity.
  • Authentication systems for role-based access control.
  • Reporting tools for exporting and visualizing data in various formats.

Critical Non-Functional System Requirements

  • System scalability to support increasing data volumes and user base without performance degradation.
  • High system security measures to protect sensitive employee activity data.
  • High availability and reliability with minimal downtime.
  • Responsive design optimized for various devices and screen sizes.
  • Efficient data processing to ensure timely updates and reporting.

Expected Business Benefits of the Employee Monitoring System

The developed platform aims to significantly improve management oversight by providing real-time, comprehensive employee activity data across all devices, thereby enhancing productivity and security. Anticipated outcomes include reduced monitoring costs through streamlined deployment, improved data accessibility, and thorough reporting capabilities, ultimately leading to better decision-making and compliance adherence.

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