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Development of a Creative Talent Booking and Custom Product E-Commerce Platform
  1. case
  2. Development of a Creative Talent Booking and Custom Product E-Commerce Platform

Development of a Creative Talent Booking and Custom Product E-Commerce Platform

tepia.co
eCommerce

Identifying the Challenges in Creative Talent Booking and Custom Product Ordering

Clients and vendors face difficulties in automating and managing booking processes for creative services, ensuring fair compensation, providing a seamless user experience, and maintaining control over talent selection. Additionally, the client struggles with a non-intuitive ordering process for custom electronic products, leading to inefficiencies and potential sales loss.

About the Client

A mid-sized online marketplace specializing in connecting clients with creative talent and offering custom-made electronic products, aiming to streamline booking processes and order management.

Goals for Enhancing Creative Talent Management and Custom Product E-Commerce

  • Automate the booking process for creative talent to enhance efficiency and fairness in compensation.
  • Create a seamless, user-friendly interface for clients to browse talent, view pricing, and make bookings within the platform.
  • Develop an admin portal and e-commerce module to facilitate the sale of custom electronic products with a streamlined ordering workflow.
  • Implement features such as drag-and-drop interfaces and intuitive navigation to improve customer experience and increase conversion rates.

Core Functionalities Required for Creative Talent Booking and Custom E-Commerce Platform

  • Talent browsing with detailed profiles, including pricing and availability.
  • Booking management system that automates scheduling, fair pay calculations, and client-talent communication.
  • Admin dashboard for managing talent profiles, bookings, and sales analytics.
  • E-commerce module for custom product ordering with a drag-and-drop system for design customization.
  • Responsive, customer-friendly UI with minimal friction in the ordering process.

Preferred Technical Stack for Platform Development

Modern web frameworks (e.g., React, Angular, or Vue.js) for frontend development
Robust backend infrastructure (e.g., Node.js, Django, or Spring Boot)
Cloud hosting solutions ensuring scalability and high availability
Secure payment gateways and data encryption protocols

Essential External System Integrations

  • Payment processing systems for seamless transactions
  • Calendar and scheduling tools for talent availability management
  • CRM systems for customer relationship management
  • Analytics platforms for tracking user engagement and sales metrics

Critical Non-Functional System Requirements

  • Scalability to support increasing user base and transaction volume
  • High performance with fast load times and responsive interactions
  • Security protocols compliant with industry standards to protect user data
  • Accessible across multiple devices and browsers

Projected Business Outcomes of the New Platform

This platform aims to significantly improve operational efficiency by automating talent bookings and order processing. Anticipated results include increased sales volume of custom electronic products, a more engaging user experience leading to higher customer retention, and enhanced fair compensation practices for creative professionals. These improvements are expected to boost platform revenue and market competitiveness.

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