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Development of a COVID-19 Compliant Mobile App for Restaurant Services with Integrated B2B and B2C Features

cogniteq.com

Food & Beverage

Hospitality & leisure

Challenges in Restaurant Industry Digitization and Compliance

FullPlate required a complete overhaul of its existing restaurant app to meet stringent post-pandemic safety standards, support contactless interactions, and provide robust B2B tools for restaurant management while ensuring a seamless B2C user experience.

About the Client

A U.S.-based startup focused on digitizing restaurant operations and enhancing guest safety through technology.

Goals for App Modernization

Develop a fully COVID-19 compliant mobile app for iOS and Android platforms.
Implement contactless ordering, payment, and dine-in management systems.
Create an admin dashboard for restaurant partners to manage menus, orders, and promotions.
Ensure scalability to handle high market demand and compliance with healthcare guidelines.

Core Functionalities and Key Features

User registration/login via social media or email with guest mode access.
Location-based restaurant discovery with filtering by category, location, and preferences.
Three service modes: home delivery, takeout, and dine-in with real-time status updates.
Integrated payment system with Stripe SDK and order history tracking.
COVID-19 health questionnaire for users before order placement.
Admin dashboard for restaurant partners to manage menus, orders, and staff roles.
Order management system with Kanban board interface and push notifications.
Contactless arrival alerts and capacity management for dine-in services.

Technology Stack for Development

RxSwift (iOS)

Kotlin with Coroutines (Android)

AndroidX and Android Paging

Retrofit and Gson

Laravel (Admin Dashboard)

MySQL (Database)

Vue.js (Frontend)

Cloud Print

Third-Party Integrations

Facebook SDK
Stripe SDK
OneSignal Notifications
HERE API
Google Authentication and Location Services

Non-Functional Requirements

High security for user data and payment processing.
Scalability to handle peak traffic during meal times.
Real-time performance for order status updates and notifications.
Cross-platform compatibility for iOS and Android devices.
Compliance with healthcare and data privacy regulations.

Expected Business Impact

The app is projected to dominate the U.S. market as a trending solution for pandemic-safe dining, increase FullPlate's revenue through transaction fees, and provide restaurants with tools to streamline operations while ensuring guest safety and regulatory compliance.