Development of a Core Enforcement System to Optimize Revenue Recovery

The client requires a reliable and efficient technological platform to enhance their enforcement services, enabling the recovery of significant revenue (e.g., hundreds of millions annually) and improving operational dependability. Current processes may lack integration, scalability, or automation to meet increasing demands effectively.

A government enforcement agency responsible for court order compliance and revenue recovery, serving a broad client base including taxpayers, businesses, and individuals.

• Develop a dependable core system supporting enforcement operations to ensure consistent revenue recovery metrics (targeting recoveries in excess of £850 million annually).
• Accelerate enforcement case processing times and improve service delivery efficiency.
• Create an integrated platform that aligns with the client's strategic business goals, leveraging technology to improve compliance and recovery outcomes.

• Automated case intake and management workflows for enforcement proceedings.
• Real-time tracking of court order compliance status and enforcement actions.
• Automated calculation and recovery of owed amounts, supporting large case volumes (e.g., over 1.5 million cases processed).
• Audit trail and transparency mechanisms to support accountability and regulatory compliance.
• Dashboard and reporting tools for operational insights and strategic decision-making.
• Secure user access with role-based permissions to ensure data integrity and confidentiality.

• Court and legal databases for real-time enforcement status updates.
• Payment gateways and financial systems for automated revenue collection.
• Reporting and analytics tools for operational monitoring and strategic planning.

• System must support high-volume processing, capable of handling over 1.5 million cases.
• High availability with 99.9% uptime to ensure continuous enforcement operations.
• Data security and compliance with relevant legal standards to protect sensitive information.
• Responsive performance with minimal latency during case management and reporting activities.

The new enforcement system is expected to enable the client to recover in excess of £850 million annually on behalf of taxpayers, businesses, and individuals. It will streamline enforcement workflows, improve operational dependability, and support strategic growth, ultimately delivering significant financial and service delivery improvements.