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Development of a Comprehensive Mobile Financial Ecosystem for SMEs and Freelancers

itmagination.com

Financial services

Business services

Information technology

Challenge in Delivering Seamless Mobile Banking for SMEs

Santander needed to create native mobile applications that provide SME & SOHO customers with instant access to financial tools and working capital while ensuring cross-platform user experience consistency, increased engagement, and on-the-go banking capabilities.

About the Client

A global financial institution offering complex financial services supported by modern banking technology, seeking to empower SMEs and microbusinesses with digital solutions.

Key Goals for Mobile Platform Development

Develop cross-platform native mobile applications (iOS/Android) with unified UX
Create an MVP with core financial tools and value-added services
Enable instant access to working capital and invoice management
Integrate OCR technology for receipt/invoice capture
Establish partnerships for microfinancing and debt collection services

Core System Capabilities

Interactive dashboard with income/spending visualization
Multi-currency invoicing (PLN, EUR, USD, GBP)
OCR-enabled receipt/invoice capture
eAccounting integration for accountant collaboration
Automated soft debt collection reminders
Instant factoring microfinancing with third-party partners

Technology Stack Requirements

Kotlin

Java

Spring

AWS

Docker

Kubernetes

Terraform

DynamoDB

PostgreSQL

Critical System Integrations

Third-party OCR services
Accounting software platforms
Payment gateways
Microfinancing partner APIs
Cross-platform authentication systems

Operational Requirements

High scalability for growing user base
Enterprise-grade security for financial data
Low-latency performance for real-time transactions
Cross-platform UI/UX consistency
99.9% system availability SLA

Expected Business Outcomes

Empower 100,000+ SMEs/freelancers with instant financial tools, increase customer retention through enhanced digital engagement, expand market share in European SME banking, and establish a foundation for future VAS expansion while maintaining banking-grade security and compliance.