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Modernization of Insurance Sales Platform with Agile Development and Enhanced Performance
  1. case
  2. Modernization of Insurance Sales Platform with Agile Development and Enhanced Performance

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Modernization of Insurance Sales Platform with Agile Development and Enhanced Performance

itmagination.com
Insurance
Insurtech

Challenges in Platform Scalability and Development Efficiency

Legacy monolithic architecture with 1.2 million lines of convoluted code, lack of technical documentation, insufficient internal competencies, and 1.8-second average web service response times causing delayed time-to-market (TTM) and prolonged stabilization periods exceeding one month.

About the Client

US-based provider of life and health insurance sales platforms enabling insurers to streamline operations, eliminate data silos, and automate repetitive workflows

Key Objectives for Platform Modernization

  • Reduce average web service response time from 1.8 seconds to under 200 milliseconds
  • Implement structured QA processes achieving 28%+ test coverage in cloud environment
  • Shorten feature delivery TTM through agile sprint cycles
  • Document system architecture and business processes comprehensively
  • Enhance production environment stability through architectural overhaul

Core System Modernization Requirements

  • Third-party data integration at point-of-sale (POS)
  • Beneficiary information capture system
  • Photo ID document management
  • Cross-platform mobile application (iOS/Android)
  • Multi-database architecture (DynamoDB, MySQL, ElastiCache)

Technology Stack Requirements

.NET backend
JavaScript client-side
Swift (iOS)
Java (Android)
DynamoDB
MySQL
ElastiCache

External System Integrations

  • Third-party POS data providers
  • Insurance vendor systems
  • Mobile device authentication services

Performance and Quality Standards

  • Response time under 200 milliseconds for 95% of API requests
  • 99.9% system availability SLA
  • Automated CI/CD pipeline with test coverage >30%
  • Cloud-native horizontal scalability
  • HIPAA-compliant data security controls

Expected Business Impact of Platform Modernization

Accelerated feature delivery cycles enabling 30% faster time-to-market, 90% reduction in production incidents through architectural improvements, and enhanced customer satisfaction from faster service delivery, ultimately driving increased policy sales volume and improved profit margins through operational efficiency gains.

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