The client faces significant difficulties in maintaining compliance with the EU General Data Protection Regulation (GDPR) and the US California Consumer Privacy Act (CCPA). These regulations present complex requirements for data privacy, user rights, and breach notifications, which are challenging to address through existing solutions and workflows. Without an integrated, easy-to-manage compliance tool, the platform risks legal penalties, reputational damage, and loss of customer trust, especially as regulations evolve.
A mid-sized online retail platform with global customer base seeking to ensure legal compliance and enhance user trust.
The new compliance platform is expected to significantly enhance website legal adherence, reducing risk of penalties and legal exposure. It aims to attract a broader customer base by offering a trusted, transparent privacy solution. Based on previous similar implementations, it could lead to increased user trust, higher conversion rates, and a potential growth in revenue streams by addressing the legal challenges faced by online platforms navigating GDPR and CCPA requirements.