Development of a Comprehensive Family Healthcare Digital Platform

The client faces challenges in providing integrated, personalized, and efficient healthcare services for families across all life stages. They need to enhance their digital offerings to increase engagement, improve health outcome tracking, and reduce missed appointments while integrating disparate health data sources and maintaining stringent security and compliance standards.

A growing healthcare organization specializing in digital and value-based care, focused on improving family health management through innovative technology solutions.

• Achieve a high level of user engagement with targeted digital health platforms featuring capabilities like remote monitoring and personalized content.
• Increase enrollment rates and reduce missed appointments through streamlined digital onboarding and appointment management.
• Enhance risk identification and health analytics to facilitate proactive care and reduce health disparities.
• Implement seamless integrations with Electronic Health Records (EHR) and external health data systems to provide comprehensive, real-time patient information.
• Deliver scalable, secure, and compliant digital health tools that support diverse family health needs and promote better health outcomes.

• EHR integration for comprehensive and real-time access to patient health data
• A suite of health trackers and tools including due date calculators, weight gain trackers, baby movement monitors, and feeding logs
• Virtual visit functionalities with click-to-call, messaging, and scheduling to facilitate remote consultations
• Biometric monitoring capabilities with aggregation and reporting features sent to healthcare advocates
• Personalized smart content filtering with tailored health information and educational articles
• Advanced data analysis tools for behavior prediction, content relevance, and detailed reporting at individual and aggregate levels
• Security and compliance features adhering to industry standards such as HIPAA and accessibility guidelines (WCAG)

• Electronic Health Record (EHR) systems for comprehensive patient data
• Health plan management systems for benefit and coverage data
• Communication platforms for virtual visits and patient-provider messaging
• Biometric data collection devices and aggregators
• Content management systems with a library of health resources

• Scalability to support an increasing user base with minimal latency
• High availability with 99.9% uptime SLAs
• Data security measures aligned with HIPAA and other relevant standards
• User data encryption both at rest and in transit
• Accessibility compliance according to WCAG standards

The implementation of this integrated family healthcare digital platform is expected to significantly improve care delivery efficiency, with a target of increasing digital engagement by up to 8 times per month, achieving an 88% enrollment rate at point of care, and reducing missed appointments by 38%. Additionally, risk identification is projected to increase threefold, leading to better health outcomes. The platform aims to deliver measurable improvements in quality metrics (e.g., 22% in HEDIS scores), reduce emergency room visits by 20%, and generate substantial cost savings ($43K per high-risk patient and $2K per low-risk patient), ultimately transforming healthcare delivery for families.