A retail business within the beauty and cosmetics industry faces difficulties in establishing a robust online storefront, creating consistent brand identity, and ensuring compliance with data privacy regulations to protect customer information, leading to potential customer trust issues and reduced online sales.
A mid-sized retail company specializing in professional beauty products and cosmetics, aiming to enhance its online presence and customer engagement.
The implementation of this e-commerce platform is anticipated to significantly enhance the customer shopping experience, leading to at least a 20% increase in online sales. Strengthening brand identity is expected to improve customer brand recognition and loyalty, while robust privacy features will increase customer trust and comply with regulatory standards, reducing legal and reputational risks.