Development of a Compliant Multi-Platform Ticketing System for Public Transport Authorities

The client operates multiple transit services and requires a unified ticketing platform that integrates diverse hardware devices and payment standards. They face difficulties in ensuring seamless interoperability, secure ticket issuance, and real-time data management amidst evolving regulatory standards and increasing passenger demands.

A regional public transportation authority seeking to modernize and standardize its ticketing infrastructure to enhance interoperability and comply with national standards.

• Implement a backend ticketing engine adhering to national interoperability standards.
• Enable integration with multiple hardware devices and third-party APIs for unified ticket management.
• Ensure secure ticket issuance and validation through electronic signatures and device protection mechanisms.
• Upgrade existing CI/CD pipelines to support rapid deployment and ongoing system updates.
• Position the client as a leader in innovative public transport ticketing solutions with adaptable system architecture.

• Development of a backend engine compliant with national mobile ticketing specifications.
• Integration layer supporting multiple third-party APIs for interoperability, price list management, ticketing, and verification.
• Secure electronic signatures for ticket creation and validation.
• Device management features including anti-copy protections and inspection report submissions.
• Database management for participant metadata and ticketing information.
• Adaptation of existing CI/CD pipelines to support new backend deployment and testing workflows.

• Third-party APIs for hardware interoperability
• Payment processing systems
• Ticket verification and validation devices
• Electronic signature management systems

• High scalability to support increasing passenger volume and device connections
• Robust security measures, including ticket copy protection and secure data handling
• Reliable uptime and disaster recovery capabilities
• Efficient response times for real-time ticket validation and processing

The implementation of the standardized ticketing system is expected to accelerate deployment times, establish interoperability across multiple transport modes, and enhance system reliability. The new platform aims to position the client as an industry frontrunner, enabling seamless mobile ticketing solutions that improve user experience and operational efficiency, similar to previous successful implementations that quickly established market leadership.