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Development of a Compliant and User-Centric Online Clinic Software Prototype

sevencollab

Medical

Information technology

Health & Fitness

Challenges in Pre-Development Software Design

The client faced risks of costly rework, poor user adoption, and compliance violations due to unclear requirements and insufficient user experience testing before development. Existing processes lacked structured user flows, accessibility standards, and alignment with healthcare regulations like HIPAA and GDPR.

About the Client

A healthcare technology company specializing in digital solutions for telemedicine and clinic management.

Key Goals for the New Development

Create a clickable, compliant software prototype for usability testing
Define clear functional and non-functional requirements
Ensure adherence to WCAG accessibility standards and healthcare regulations
Develop a scalable design system for consistent UI/UX across roles (patients, providers, admins)

Core System Functionalities

Clickable user flow prototypes for success/alternative/exception scenarios
High-fidelity wireframes with WCAG 2.1 color and typography guidelines
Design system components (forms, buttons, grids) using Angular Material
Patient-doctor communication interface with encryption
Compliance-ready data handling workflows (GDPR, HIPAA)

Technology Stack Preferences

Angular for front-end development

FHIR (Fast Healthcare Interoperability Resources)

Node.js for backend prototyping

WCAG 2.1 accessibility standards

Critical System Integrations

Electronic Health Record (EHR) systems
Secure payment gateways
Identity verification services

Non-Functional Requirements

HIPAA/HITECH and GDPR compliance for data processing
99.9% uptime during usability testing
Cross-device responsiveness (mobile/desktop/tablet)
Role-based access control (RBAC)
Performance optimization for low-bandwidth environments

Expected Business Outcomes

Reduction of post-development rework costs by 60%, improved user adoption through validated personas and journey maps, and accelerated time-to-market via pre-built design systems. Compliance alignment will mitigate legal risks in healthcare data management.