Development of a Community-Centric E-Commerce Platform for Local Retailers

The client seeks to expand the reach of local stores by establishing an efficient online sales platform that facilitates purchasing and selling between local businesses and residents, addressing limited digital presence and customer outreach.

A regional small to medium-sized business aimed at connecting local stores with residents through a digital sales platform.

• Enable local stores to list and sell products through a web and mobile platform.
• Facilitate seamless transactions and communication between stores and residents.
• Achieve rapid deployment leveraging existing modular solution components.
• Expand customer outreach, aiming for over 10,000 invitation messages sent to residents.
• Onboard at least 20 stores within the initial operational period.
• Deliver the project within a 6-month timeframe.

• Product catalog management for stores, including additions, updates, and removals.
• Customer registration and account management for residents.
• Shopping cart and checkout processes supporting multiple payment options.
• Notification system for invitations, order updates, and promotional communications.
• Storefront customization options for local stores to brand their presence.
• Analytics dashboard for store performance and sales metrics.
• Responsive design for optimal mobile and desktop experiences.
• Role-based access control for different user types (store owner, resident, admin).

• Secure payment gateways for processing transactions.
• Messaging/email services for user notifications and invitations.
• Potential integration with local store inventory systems if applicable.

• System should support at least 20 concurrent stores during initial rollout.
• Platform must be responsive and mobile-friendly with a load time under 3 seconds.
• Data security and privacy compliance to protect user information.
• Scalability to add more stores or residents without significant downtime.

The implementation of this community-centric ecommerce platform is projected to significantly increase local stores' market reach, enabling rapid onboarding of over 20 stores within the first six months and sending upwards of 10,000 invitations to residents. The platform aims to facilitate seamless transactions, improve customer engagement, and expand the local retail sector's digital footprint, ultimately driving higher sales and community participation.