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Development of a Community-Centric Activity Booking Platform for Families and Local Service Providers
  1. case
  2. Development of a Community-Centric Activity Booking Platform for Families and Local Service Providers

Development of a Community-Centric Activity Booking Platform for Families and Local Service Providers

jetrockets.com
Education
Family services

Identified Challenges in Connecting Families with Local Activity Providers

Parents face difficulties in discovering, evaluating, and enrolling in quality, safe, and engaging activities for their children outside the home. Existing methods are fragmented and lack personalized, streamlined processes to match families with suitable local programs, resulting in lower engagement and limited community-building opportunities.

About the Client

A regional platform designed to connect parents with local educational and recreational activity providers, supporting community engagement and child development.

Goals for Enhancing Community Engagement and Activity Accessibility

  • Create a user-friendly platform enabling parents to browse, filter, and book local activities tailored to their children's interests and age groups.
  • Implement a personalized onboarding process that collects user preferences to deliver relevant activity recommendations.
  • Provide businesses offering activities with tools to manage their profiles, showcase offerings, and handle bookings efficiently.
  • Integrate mapping features to display activity locations for easier access and proximity-based searches.
  • Ensure secure payment processing and booking history tracking for both parents and activity providers.
  • Enhance overall user engagement, aiming to streamline the activity discovery and booking process.

Core Functional Capabilities for Building a Community Activity Platform

  • Onboarding Page for personalized registration, capturing user interests and usage plans
  • Parent Profiles with customizable preferences for activity recommendations
  • Activity Listing Page with extensive filtering options (age, type, schedule) and map view of activity locations
  • Activity Details Page with descriptions, organizer contact info, and favorites management
  • Booking Module enabling quick reservation, notification, and history tracking
  • Business Profiles for providers to manage activity listings, update details, and view booking history
  • Payment Integration for secure transactions including payment management for providers
  • Admin dashboards for managing users, activities, bookings, and analytics

Technical Stack and Architectural Preferences for the Platform

Ruby on Rails for backend development
Turbo for real-time performance and responsiveness
Tailwind CSS for frontend styling

External Systems and Service Integrations Needed

  • Mapping service API for location display
  • Payment gateway API (e.g., Stripe) for transaction processing
  • Email/SMS notification services for booking updates and communications
  • Authentication service (e.g., OAuth or similar) for user login

Critical Non-Functional System Attributes

  • Scalable architecture supporting growth to thousands of users and listings
  • Secure handling of personal data and payment information adhering to industry standards
  • High system availability with 99.9% uptime
  • Fast response times with page load times under 2 seconds for main user flows
  • User-friendly interface optimized for mobile and desktop devices

Projected Benefits and Outcomes of the Activity Platform

The platform is expected to significantly improve the accessibility and discovery of local child activities for families, reducing search and booking time. It aims to increase user engagement by personalized recommendations and streamlined booking experience, ultimately fostering stronger community bonds and supporting local activity providers. Anticipated outcomes include higher activity participation rates, increased revenue for providers, and a more connected community environment.

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