The client faces difficulties in creating an accessible, secure, and user-friendly mobile platform that enables communities to pool and manage funds seamlessly across distributed members. Existing solutions do not adequately incorporate the social structures and trust mechanisms inherent in traditional mutual aid practices, limiting adoption and impact among target communities.
A social enterprise aiming to facilitate peer-to-peer mutual aid and savings groups through accessible digital technology, focused on empowering communities by integrating traditional social security practices with modern mobile solutions.
The new platform aims to empower communities by providing an accessible, trustworthy digital solution for pooling resources, leading to increased adoption of digital mutual aid practices, improved financial security for users, and expanded social cohesion within target regions. Success metrics include user growth, transaction volume, and enhanced trust and engagement among community members.