Development of a Community Engagement and Local Business Directory Platform with Administrative Controls and Geolocation Features

The client requires a scalable, user-friendly platform to serve diverse community members and local businesses. Key pain points include the need for a system that supports multiple administrative roles with customizable permissions, facilitates local business listings and community updates, provides geolocation-based search capabilities, and integrates communication tools like push notifications and emergency alerts. Additionally, controlling remote access for administrative support without compromising data security remains a concern.

A municipal government or local community organization seeking to promote civic engagement, manage local services, and support community businesses through a comprehensive digital platform.

• Deliver a multi-role administrative system supporting super admin, community admin, and business admin roles with customizable permissions and impersonation capabilities.
• Implement comprehensive local search functionalities encompassing community lists, service providers, facilities, leadership contacts, news updates, and event calendars.
• Integrate geolocation services to enable users to find nearby local businesses and community spots via mapping tools.
• Provide real-time push notifications and emergency alert features tailored to local events, civic notices, and critical incidents.
• Develop reporting features allowing users to report community issues such as infrastructure problems or vandalism.
• Ensure the platform supports synchronization of event times across multiple time zones.
• Create an intuitive, responsive admin dashboard with customizable modules and user management controls.

• Multi-tier user roles: super admin, community admin, business admin with role-specific permissions and personalized settings.
• User impersonation feature for super admin to remotely operate as a community admin for support and troubleshooting.
• Location-based search using integrated mapping services for targeted local results.
• Community listing management modules including local services, updates, facilities, and leadership contacts.
• Event calendar with timezone synchronization and user reminders.
• Push notification system for civic announcements, community events, and emergency alerts.
• Reporting dashboard for users to report local issues like infrastructure damages, vandalism, or service disruptions.
• Local business and service advertisement modules to facilitate local trade visibility.
• Integration of external APIs such as Google Maps for geolocation and mapping support.

• Google Maps API for geolocation and mapping functionalities
• Timezone conversion APIs to ensure accurate event timing across regions
• Notification services for push alerts
• Reporting tools or modules for issue management

• System scalability to handle increasing user roles and listings
• High performance with minimal latency for map searches and real-time notifications
• Data security and privacy controls, ensuring no unwanted data transfer between user accounts
• Reliable uptime and responsiveness across devices
• Role-based access control with customizable user permissions

The platform aims to significantly enhance civic engagement by providing a comprehensive, easy-to-use interface for community members and local businesses. Key expected outcomes include improved access to community information and services, streamlined communication channels, and increased local trade visibility. Anticipated results include higher community participation, faster incident reporting and resolution, and better management of local events and alerts, contributing to more connected and resilient communities.