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Development of a Collaborative Web Platform for NGO Coordination in Humanitarian Aid

netguru.com

Non-profit

Information technology

Challenges in NGO Coordination During Humanitarian Crisis

Fragmented NGO operations led to uneven resource distribution, lack of centralized information sharing, and inefficiencies in addressing critical needs across Polish regions hosting Ukrainian refugees.

About the Client

Polish NGO forum facilitating collaboration among organizations supporting Ukrainian refugees and host communities

Key Goals for Platform Development

Create centralized platform for 200+ NGOs to coordinate humanitarian efforts
Enable real-time information exchange about resource allocation and project activities
Provide tools for secure collaboration and needs-based support distribution
Establish verification framework to ensure data accuracy and organizational legitimacy

Core Platform Capabilities

Interactive map of NGO activities and resource locations
Verified organization database with filtering capabilities
Secure user authentication and role-based access control
Email notification system for urgent coordination needs
Admin dashboard for content moderation and analytics

Technology Stack Requirements

Modern web framework (React/Vue)

Cloud infrastructure (AWS/Azure)

Relational database (PostgreSQL)

System Integration Needs

Email service provider API
Geolocation mapping API
Organization verification service

Operational Requirements

High availability (99.9% uptime)
Data security compliance (GDPR)
Scalable architecture for 10x growth
Multi-language support (Polish/Ukrainian/English)

Expected Organizational Impact

Streamlined coordination among 200+ NGOs through centralized platform, reduced operational redundancies by 40%, improved resource allocation accuracy to underserved regions, and established sustainable framework for cross-organizational collaboration in humanitarian response.