Development of a Cloud-Based Online Property Rental Marketplace with Enhanced Booking and Management Features

The client requires a comprehensive upgrade to their existing online booking platform and connected databases. Current system limitations hinder seamless browsing, real-time property availability checks, and efficient management of rental data, leading to suboptimal customer experience and operational inefficiencies. Additionally, there is a need for improved reporting capabilities to track client and employee movements, especially critical during events such as the COVID-19 pandemic for travel tracking and decision making.

A mid to large-sized property management or rental company seeking to upgrade their online platform to improve customer experience and operational efficiency.

• Develop a scalable and robust online property marketplace enabling clients to browse and prescreen available properties across various locations.
• Implement real-time database synchronization to ensure instant availability, pricing, and booking status updates.
• Enhance user experience with intuitive search and filtering features, including proximity-based property display and local points of interest information.
• Introduce advanced reporting features for quick insights into employee movements and client activity, supporting operational decision-making.
• Establish a fully cloud-hosted infrastructure to ensure high availability, security, and scalability of the platform.
• Streamline deployment and ongoing maintenance using microservices architecture, containerization, and automation tools.

• Backend system to synchronize global property databases with the online platform in real-time, enabling instant availability and booking updates.
• User interface displaying available properties, enriched with local points of interest, with advanced search and filter options by location, price, and other criteria.
• Booking request submission feature integrated with property availability data.
• Reporting dashboard allowing quick updates and tracking of employee and client movements for operational insights.
• Mapping and geographic features to support location-based property discovery.
• Automated notifications and communication channels for booking confirmations and updates.

• Real-time synchronization with global property databases.
• Mapping services for location and points of interest.
• Communication systems for notifications and booking confirmations.
• Reporting tools for operational insights and employee tracking.

• System scalability to support increasing property listings and user base, with performance targets ensuring page load times under 2 seconds.
• High availability architecture to minimize downtime, aiming for 99.9% uptime.
• Robust security measures, including data encryption, user authentication, and access controls.
• Responsive design ensuring a consistent experience across devices.
• Automated deployment pipelines for rapid updates and feature releases.

The upgraded platform aims to significantly improve customer satisfaction by providing a seamless browsing and booking experience, resulting in increased transaction volume and reduced manual operation overhead. Real-time availability and advanced reporting features will enable operational teams to make faster, data-driven decisions, leading to enhanced property utilization and better resource management. Overall, the new system is expected to increase booking conversions, reduce operational delays, and support future growth through scalable cloud infrastructure.