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Development of a Circular Packaging Return App for Sustainable Supply Chain Management
  1. case
  2. Development of a Circular Packaging Return App for Sustainable Supply Chain Management

Development of a Circular Packaging Return App for Sustainable Supply Chain Management

3sidedcube.com
Food & Beverage
Retail
Logistics

Identifying Waste and Inefficiencies in Packaging Lifecycle

The client faces significant waste generated from disposable packaging, such as cardboard boxes used for food and beverage delivery, with approximately 80% of packaging currently being recycled but an estimated 95% being reusable. There is a need to close the loop in packaging reuse to enhance sustainability, reduce environmental impact, and lower costs associated with packaging waste management. Currently, there is no streamlined system for tracking, returning, and incentivizing the reuse of packaging materials across the supply chain and customer base.

About the Client

A mid-sized food and beverage supplier aiming to reduce packaging waste by establishing a reusable packaging return system with their supply chain partners and customers.

Objectives for Creating a Circular Packaging Reuse System

  • Develop a mobile and web-based application to facilitate the tracking and management of reusable packaging using unique QR codes.
  • Implement a process for real-time scanning of packages at delivery and pickup points to ensure accurate lifecycle tracking.
  • Create a user engagement platform with gamification elements, such as leaderboards and rewards, to incentivize customers and partners to return packaging in good condition.
  • Enable site managers to request pickups and manage package logistics efficiently.
  • Generate impact reports showing the environmental benefits, including the amount of packaging circulated and carbon savings achieved.
  • Establish an administrative backend for content management and monitoring system performance.

Core Functional System Features for Circular Packaging Management

  • QR Code scanning system for package check-in and check-out at delivery and pickup points.
  • Unique package tracking to monitor lifecycle from dispatch to return.
  • Gamification module featuring leaderboards and reward points to motivate reusability.
  • Customer and site user interfaces for requesting pickups and viewing their environmental impact contributions.
  • Logistics management tools for drivers to manage deliveries and collections efficiently.
  • Admin panel for content management, reporting, and monitoring of system effectiveness and environmental impact data.

Preferred Technologies and System Architecture

Mobile applications for iOS and Android platforms
Cloud-based backend infrastructure
QR code scanning libraries and APIs
Real-time data synchronization
Secure user authentication and role management

External System Integrations Needed

  • QR code management systems
  • Logistics and delivery tracking APIs
  • Customer relationship management (CRM) systems
  • Environmental impact data analysis tools

Non-Functional System Requirements

  • Scalability to support increasing number of users and packages
  • High availability with 99.9% uptime
  • Data security compliant with privacy standards
  • Fast response times with under 2 seconds latency for core functions
  • Intuitive user experience with accessible design

Projected Business and Environmental Impact of the System

The implementation of this circular packaging management system aims to significantly reduce waste and associated costs by increasing packaging reusability. Based on prior benchmarks, the project is expected to enable a reduction of approximately 390 grams of carbon emissions per reused box. It will also foster greater stakeholder engagement, improve supply chain sustainability, and demonstrate environmental leadership, resulting in strengthened brand reputation and potential cost savings in packaging materials management.

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