Development of a Centralized Internal Analytics Dashboard for Enhanced Business Insights

The client faces difficulties in consolidating data across multiple departments, leading to delays in report generation, limited real-time insights, and suboptimal decision-making capabilities.

A mid-sized consulting firm operating in a competitive business services market, seeking to optimize data-driven decision-making processes.

• Create a unified internal analytics dashboard that aggregates data from various sources for real-time access.
• Reduce report generation time by 50% to enable more agile decision-making.
• Improve data accuracy and consistency across all reporting modules.
• Provide role-based access controls to ensure data security and compliance.
• Enable scalable infrastructure to support increasing data volume and user base.

• Real-time data integration from multiple source systems including CRM, ERP, and internal databases.
• Interactive dashboards with customizable widgets and visualizations.
• Automated report generation with scheduling options.
• User authentication and role-based access control to ensure data security.
• Data validation and error handling mechanisms to ensure data quality.
• Mobile-responsive interface for accessibility across devices.

• CRM system for customer data synchronization
• ERP system integration for financial and operational data
• Internal databases for comprehensive data collection
• Authentication services for role-based access (e.g., LDAP, OAuth)

• System must support up to 500 concurrent users with 99.9% uptime
• Dashboard data updates should occur at least every 5 minutes for real-time accuracy
• Data security standards compliant with industry regulations (e.g., GDPR, ISO 27001)
• Scalability to accommodate data growth of up to 200% over two years
• Response time for data queries under 2 seconds

Implementation of the centralized analytics dashboard is projected to reduce decision-making cycle times by 50%, improve data accuracy and reliability, and support scalable growth, thereby enabling the client to achieve more informed strategic initiatives and increased operational efficiency.