Development of a Car Loan Management System for Non-Traditional Borrowers

The client, a car dealership in the USA, aims to facilitate vehicle purchases for clients who have filed for bankruptcy or do not qualify for traditional car loans. They lack an integrated system to manage, automate, and streamline the loan approval, notification, and borrower management processes, which hampers operational efficiency and customer engagement.

A mid-sized auto dealership chain seeking to support clients with bankruptcy history in purchasing vehicles through automated loan management processes.

• Develop a comprehensive car loan management system from scratch to handle non-traditional borrower profiles.
• Automate administrative and managerial tasks related to loan approval, status tracking, and client notifications.
• Enable integration with existing dealership websites and content management systems to synchronize user data and authentication.
• Implement a notification system via SMS and email to improve client communication and engagement.
• Deliver a robust, scalable, and user-friendly platform within a two-month minimum viable product (MVP) timeline.
• Support subsequent operational scaling and ongoing maintenance post-launch.

• Custom login system supporting multiple user roles (e.g., client, admin, dealership staff).
• Loan automation workflows for processing applications, approvals, and status updates.
• Notifications system for updates via SMS and email messages.
• Client visit tracking and management system.
• Data collection and processing capabilities for borrower information and loan parameters.
• System of statuses and notes to track the progress and history of each loan application.
• Integration with existing website and blog platforms to synchronize user data and provide consistent user experiences.

• Existing dealership website and login/authentication system
• Content management system (e.g., WordPress blog) for data synchronization
• Notification services for SMS and email delivery

• System should be scalable to handle increased user load and loan applications.
• Ensure data security and compliance with relevant privacy standards.
• Reliable real-time notifications delivery via SMS and email.
• Periodic performance testing to maintain responsive user experience.

The implementation of this automated car loan management system is expected to significantly improve operational efficiency, reduce administrative overhead, and enhance customer engagement. Based on precedent, the platform could facilitate the sale of approximately 20+ vehicles before broader marketing efforts, supporting revenue growth and customer satisfaction for the client.