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Development and Maintenance of a Scalable Contactless Payment Gateway for Merchants
  1. case
  2. Development and Maintenance of a Scalable Contactless Payment Gateway for Merchants

Development and Maintenance of a Scalable Contactless Payment Gateway for Merchants

capitalnumbers.com
Financial services
eCommerce
Retail
Hospitality

Identifying Challenges in Reliable and Scalable Payment Processing Systems

The client faces ongoing issues with system robustness, transaction reliability, and scalability as merchant demand grows. Current infrastructure requires enhancements to minimize crashes, diagnose errors efficiently, and ensure continuous monetary transactions. Additionally, there is a need to incorporate advanced analytics, real-time notifications, and cross-platform compatibility to support diverse merchant needs and improve customer experience.

About the Client

A mid-sized fintech company providing a comprehensive payment processing solution enabling merchants across various sectors to accept contactless payments via multiple channels and platforms.

Key Goals for a Robust and Scalable Payment Gateway System

  • Enhance system robustness and resilience to minimize crashes and errors during transactions.
  • Implement scalable architecture to support a growing number of concurrent merchants and customers.
  • Improve code quality through vulnerability assessments and performance optimizations.
  • Integrate advanced analytics dashboards for weekly and monthly transaction insights.
  • Enable real-time payment notifications via email and SMS using third-party APIs.
  • Offer multi-platform, mobile-optimized interfaces supporting iOS, Android, and web applications.
  • Allow merchants to personalize their online stores with logos and banners.
  • Ensure security, performance, and high availability to handle high transaction volumes efficiently.
  • Provide ongoing support, maintenance, and rapid troubleshooting for continuous operations.

Core Functionalities Required for a Modern Payment Platform

  • Contactless payment processing via virtual terminals, payment links, and direct debits
  • Integration with external email and SMS services for real-time payment link notifications
  • Multi-platform frontend optimized for iOS, Android, and web browsers
  • Customizable merchant stores with branding options like logos and banners
  • Embedded analytics dashboard showing weekly/monthly transaction data
  • Error tracking and diagnostics for system crashes and transaction failures
  • Performance optimization to handle high transaction volumes without freezing or delays
  • Legacy asset modernization without disrupting existing architecture
  • Security protocols to safeguard transaction data and prevent breaches
  • System scalability to support any number of concurrent users

Preferred Technologies and Architectural Approach

Mobile app development using Swift for iOS
Objective C for legacy connectivity and API integration
Java for Android application development
Backend built on Laravel framework
Use of cloud services and scalable microservice architecture

Essential External System Integrations

  • Email notification services (e.g., transactional email APIs)
  • SMS gateway APIs for real-time payment link alerts
  • Payment gateway providers for processing transactions
  • Analytics and data visualization tools

Critical Non-Functional System Requirements

  • Scalability to support unlimited concurrent users as business grows
  • High system availability and fault tolerance
  • Real-time processing with minimal latency
  • Security compliance and data protection
  • Cross-platform compatibility and responsiveness
  • Maintainability for iterative development and updates

Expected Business Impact and Outcomes

Implementation of this payment gateway system aims to significantly improve transaction reliability and system resilience, support exponential merchant growth, and provide valuable analytics insights. The targeted outcomes include increased system robustness, support for unlimited concurrent users, seamless multi-platform user experience, and streamlined payment flows, resulting in more reliable revenue collection and higher merchant satisfaction.

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