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Developing a Seamless Talent Booking and Custom Manufacturing Platform
  1. case
  2. Developing a Seamless Talent Booking and Custom Manufacturing Platform

Developing a Seamless Talent Booking and Custom Manufacturing Platform

tepia.co
eCommerce

Identified Challenges in Creative Talent Booking and Custom Product Orders

A growing online marketplace faces difficulties in providing fair compensation, transparent talent selection, and seamless booking experiences for creative professionals. Simultaneously, efforts to enhance sales for custom-made electronic products encounter inefficiencies in the ordering process, leading to customer dissatisfaction and operational bottlenecks.

About the Client

A mid-sized online marketplace specializing in connecting creative talent with clients and also offering custom electronic component manufacturing, looking to streamline booking and ordering processes.

Goals for Enhancing Booking and Ordering Processes

  • Implement an integrated platform enabling users to browse and book creative talent with transparent pricing and fair pay guarantees.
  • Streamline the customer journey from talent selection to booking confirmation, ensuring a seamless experience.
  • Develop an intuitive eCommerce system for custom product orders, emphasizing ease of use, accuracy, and efficient order management.
  • Boost sales volume for custom electronic products through an improved user interface and order workflow.

Core Functionality and Features of the New System

  • Talent browsing with profiles, portfolios, and transparent pricing details.
  • Automated booking system that facilitates scheduling, fair pay, and talent control over project assignments.
  • Admin portal for managing talent profiles, pricing, and bookings.
  • Seamless eCommerce module for custom product orders, including a drag-and-drop order builder.
  • Secure payment processing and order tracking.

Preferred Technologies and Architectural Approaches

Modern web development frameworks (e.g., React.js, Vue.js)
Cloud-based backend infrastructure (e.g., AWS, Azure)
Database systems supporting scaling (e.g., PostgreSQL, MongoDB)
Responsive design for cross-device usability

Systems and Tools Integration Needs

  • Payment gateways for secure transactions
  • User authentication and identity verification services
  • Talent management and scheduling tools
  • Order management and inventory systems for custom products

Performance, Security, and Scalability Requirements

  • Platform capable of supporting at least 10,000 active users concurrently
  • Loading times under 3 seconds for key pages
  • High security standards, including data encryption, secure payment processing, and user privacy controls
  • Ease of maintenance and scalable architecture to accommodate future growth

Expected Business Outcomes and Value Creation

The new platform aims to increase booking efficiency, ensure fair compensation, and enhance user satisfaction. It is projected to boost sales for custom electronic products by 25-30%, reduce operational delays, and improve overall platform engagement, leading to increased revenue and market competitiveness.

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