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Solfinity's existing B2B purchasing process for photovoltaic components is inefficient. Customers face difficulties matching products to their specific installation requirements, requiring time-consuming one-on-one consultations with sales consultants. This leads to longer sales cycles, increased administrative overhead, and potential for errors in order placement. The current process is not scalable to meet the growing demand and complexity of photovoltaic installations.
Solfinity is a leading Polish supplier of photovoltaic components, providing systems and solutions to companies involved in the design, installation, and maintenance of solar energy systems. They are focused on providing high-quality products and innovative solutions to the B2B market.
This project is expected to significantly improve Solfinity's operational efficiency by automating the B2B purchasing process. It will lead to reduced sales consultant workload, faster order processing times, improved customer satisfaction, and increased sales volume through enhanced self-service capabilities. The digitization of the process will also reduce errors and improve data accuracy.