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iSite's current document management technology is outdated, hindering development of new features. The existing system is highly client-specific, making configuration complex and extending onboarding times. Code development for multiple clients is difficult, preventing efficient updates and simultaneous running of features across sites. The company needs a system that is less codedependent, more configurable, and offers improved usability to support expansion and a shift towards a standard operating model.
iSite is a UK-based provider of property management solutions leveraging technology to offer bespoke and configurable systems to public and private sector clients. They are transitioning from niche, client-specific solutions to a more standardized, scalable SaaS model.
Successful implementation will enable iSite to offer more standardized, scalable, and cost-effective property management solutions. This will accelerate client onboarding, reduce development costs, and facilitate expansion into new markets. The improved system will enhance client satisfaction and strengthen iSite's position as a leader in the property technology sector. The shift to SaaS will create a recurring revenue stream and increase profitability.