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Develop a Unified Internal Communications Platform
  1. case
  2. Develop a Unified Internal Communications Platform

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Develop a Unified Internal Communications Platform

thedroidsonroids.com
Information technology
Business services

Challenges with Legacy Intranet and Communication Silos

Acme Corp's current intranet is complex and difficult to navigate, leading to low employee engagement and inefficient knowledge sharing. Communication is fragmented across email, chat, and phone, causing delays and hindering collaboration. There's a need for a more user-friendly, mobile-first platform to improve communication and knowledge access.

About the Client

Acme Corp is a rapidly growing technology company with distributed teams requiring a streamlined internal communication and knowledge management solution.

Project Goals

  • Develop a mobile-first internal communications platform.
  • Improve employee engagement and knowledge sharing.
  • Streamline communication across teams.
  • Provide a centralized hub for company information and resources.
  • Enhance company culture through improved communication.

System Functionality

  • Email integration
  • Real-time chat
  • Voice/video calling
  • Knowledge base management
  • Customizable mobile apps (iOS & Android)
  • Salesforce integration
  • Idea submission/management functionality
  • OSX application support

Technology Stack

Salesforce Platform
Swift (iOS)
Kotlin (Android)
Node.js
Flutter (potentially for future expansion)

External System Integrations

  • Salesforce
  • Potentially other internal systems (HR, project management)

Non-Functional Requirements

  • Scalability to support a growing user base
  • High performance and responsiveness
  • Secure data storage and transmission
  • Mobile-first design for optimal user experience
  • Accessibility compliance

Expected Business Impact

Implementing this platform is expected to increase employee productivity by facilitating seamless communication and knowledge sharing. Improved employee engagement will lead to a stronger company culture and reduced employee turnover. Enhanced collaboration will accelerate project timelines and improve overall business performance.

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