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Develop a Grocery Delivery Application with Real-time Availability and Delivery Queue Management

giraffestudioapps.com

Retail

eCommerce

Logistics

Challenge

The client faces challenges in providing a seamless and efficient online grocery shopping experience. Existing systems lack real-time inventory visibility, struggle with optimized delivery scheduling, and provide insufficient customer notifications regarding delivery availability. This results in order cancellations, customer dissatisfaction, and inefficiencies in delivery operations.

About the Client

A major UK-based grocery retailer seeking to enhance its online ordering and delivery services to meet growing customer demand and improve delivery efficiency.

Project Objectives

Develop a web application to enable customers to order groceries online from multiple store locations.
Implement a real-time system for tracking product availability and delivery slots.
Provide proactive notifications to customers regarding available delivery times and queue status.
Automate the order processing and delivery scheduling workflow.
Improve customer satisfaction through a streamlined and transparent online shopping experience.

Functional Requirements

Product catalog browsing with search and filtering capabilities.
Secure user authentication and account management.
Shopping cart functionality with order customization.
Integration with multiple grocery store databases for product availability and pricing.
Real-time delivery slot availability and booking.
Automated order queue management and notification system.
Order tracking and status updates.
Customer notification system (push notifications, email).
Admin panel for managing products, stores, and orders.

Preferred Technologies

Angular

Python

Required Integrations

Grocery store inventory management systems
Payment gateways
Mapping services for delivery tracking

Non-Functional Requirements

Scalability to handle a large number of users and orders.
High performance and responsiveness.
Secure data storage and transmission.
Reliable notification system.
User-friendly and intuitive interface.
Responsive design for optimal viewing on various devices.

Estimated Impact

This project is expected to significantly improve customer satisfaction, increase online grocery sales, optimize delivery operations, and enhance the client's competitive position in the UK grocery market. By providing a seamless and efficient online shopping experience, the application will drive customer loyalty and reduce operational costs.