The client requires an advanced online platform to support flexible billing options, facilitate customer referrals via social media, and manage promotional voucher codes. Current solutions are fragmented, leading to inefficient transactions, limited tracking of marketing campaigns, and suboptimal customer experience, hindering growth and customer retention.
A growing craft beverage subscription company specializing in curated selections of artisanal drinks, aiming to enhance customer engagement and streamline sales.
The new platform aims to significantly improve customer engagement and retention through streamlined purchase flows and social sharing features. Anticipated outcomes include a 20% increase in subscription conversions, enhanced marketing ROI via integrated tracking, and expanded customer base driven by referral programs. Overall, these improvements are expected to support scalable growth and reinforce the company's position as a leader in the craft beverage subscription market.