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Custom Software Development Platform with Enhanced Client Collaboration Features
  1. case
  2. Custom Software Development Platform with Enhanced Client Collaboration Features

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Custom Software Development Platform with Enhanced Client Collaboration Features

atomicobject.com
Information technology
Business services
eCommerce

Client Challenges in Software Development Delivery

Need to scale custom software development operations while maintaining high client satisfaction ratings. Current processes require improved client collaboration tools and standardized delivery frameworks to support 200+ annual projects across multiple industries.

About the Client

Software design and development consultancy specializing in custom solutions for enterprise clients

Strategic Development Goals

  • Implement client-facing project management portal
  • Develop standardized software delivery framework
  • Enhance cross-regional team collaboration tools
  • Create scalable architecture for 300+ concurrent projects

Core System Requirements

  • Real-time project status dashboard
  • Client-consultant communication portal
  • Automated milestone tracking
  • Budget and timeline forecasting tools
  • Multi-office resource allocation system

Technology Stack Requirements

React.js for frontend
Node.js with Express
AWS cloud infrastructure
MongoDB database
Docker containerization

System Integration Needs

  • Slack API for team communication
  • Stripe payment gateway
  • Google Workspace integration
  • Jira API for issue tracking
  • Twilio for notification services

Operational Requirements

  • 99.9% system uptime SLA
  • Role-based access control
  • HIPAA-compliant data handling
  • Auto-scaling architecture
  • Sub-200ms API response times

Business Impact Projections

Expected to increase client retention by 30% through enhanced visibility tools, reduce project delivery time by 25% with standardized frameworks, and support 40% growth in client base through scalable infrastructure while maintaining 4.9+ Clutch.co rating.

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