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Custom Seating Management System Development

moravio.com

Media

Other industries

Current Challenges with Third-Party Dependency

High commission fees from third-party seat reservation tools and limited customization capabilities hinder operational efficiency and user experience optimization.

About the Client

A leading entertainment ticketing platform seeking to eliminate third-party dependencies and enhance user experience

Strategic Project Goals

Reduce annual operational costs by eliminating third-party commission fees
Implement fully customizable seat mapping interface
Enhance customer satisfaction through interactive seat selection
Establish complete control over ticketing process workflows

Core System Functionalities

Dynamic seat placement with vector graphics
Automated seat numbering and row configuration
Interactive 3D seat visualization interface
Real-time availability updates during booking

Technology Stack Requirements

React

Redux

Vector Graphics Library

System Integration Needs

Existing ticketing platform API
Payment gateway integration
Theater capacity management systems

Performance Expectations

Support for 10,000+ concurrent users
Sub-500ms response time for seat selection actions
Role-based access control for administrators
Scalable architecture for global theater network expansion

Projected Business Outcomes

Anticipated $100,000+ annual cost savings through third-party fee elimination, with 30% improvement in customer satisfaction scores and 40% faster seat configuration processes for theater administrators.