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Custom Gym Management and Payment Automation System for Fitness Facilities
  1. case
  2. Custom Gym Management and Payment Automation System for Fitness Facilities

Custom Gym Management and Payment Automation System for Fitness Facilities

saritasa.com
Sports
Education
Retail

Identifying Challenges in Gym Operations and Payment Processing

The fitness business operates multiple facilities with an expanding service catalog, leading to manual, inefficient management of class scheduling, instructor assignment, membership registration, and payment processing. Reliance on outdated systems and manual workflows limits scalability, increases administrative overhead, and hampers growth potential.

About the Client

A growing chain of fitness centers offering diverse classes and memberships, requiring integrated scheduling and payment solutions.

Goals for Streamlining Gym Operations and Enhancing Payment Efficiency

  • Develop a comprehensive web-based gym management platform to automate scheduling, instructor management, and client registration.
  • Implement a flexible payment system capable of handling complex billing scenarios, including recurring memberships, drop-in classes, discounts, and multi-member family plans.
  • Reduce manual administrative tasks from several days to under one hour per payment cycle.
  • Ensure system scalability to support multiple facilities and an expanding class catalog.
  • Enhance user experience for staff and clients through intuitive interfaces and automation.

Core Functional Capabilities for the Gym Management System

  • Class scheduling calendar allowing flexible booking, drop-ins, waitlist management, and attendance tracking.
  • Instructor management interface linking staff to class schedules and availability.
  • Student registration and membership management with support for multiple class types and billing plans.
  • Automated payment processing integrating with secure payment gateways, supporting credit/debit cards, cash, and checks.
  • Complex discount logic based on family memberships, early payments, multiclass bundles, and more.
  • Backend administration tools for managing schedules, payments, and reports.
  • Responsive frontend built in a modern framework for ease of use.

Preferred Technologies and Architectural Approach

Angular for frontend development
Python for backend services
AWS hosting environment for scalability

External System Integrations Needed

  • Payment gateways (e.g., Stripe) for secure payment processing
  • Existing CRM or registration systems if applicable

Non-Functional System Requirements and Performance Goals

  • System should support scalable operations for multiple facilities with user loads increasing over time.
  • Payments processed in under one hour for batch operations.
  • High security standards for handling sensitive client data and payment information.
  • System availability should be at least 99.9% uptime.

Projected Business Impact and Benefits of the System

The implementation of this custom gym management and payment automation system is expected to significantly reduce administrative workload, streamlining operations to save up to several days per month in manual processing. It will enable business growth by supporting multiple locations and a broader class offering, while improving client satisfaction through efficient scheduling and secure, flexible payment options.

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