Custom Event Staffing Management Platform with Mobile Workforce Integration

Event staffing agencies often struggle to find off-the-shelf platforms that meet their complex, dynamic requirements for managing short-term staffing for large-scale sports and entertainment events. This results in inefficiencies, difficulties in coordinating onsite workers, and potential gaps in communication and task tracking during live events.

A large-scale event staffing agency with multiple regional offices specializing in providing labor for sports and entertainment events, requiring tailored software solutions to manage short-term staffing and on-site worker coordination.

• Create a web-based platform to facilitate event planning, staffing assignments, and real-time management for short-term event staffing needs.
• Develop a mobile application for onsite staff that enables assignment reception, check-in/check-out, and communication with organizers.
• Improve operational efficiency by streamlining staffing processes and enhancing communication channels.
• Ensure scalability and reliability to handle multiple concurrent events across various locations.
• Reduce onboarding and management overhead through automation and digital workflows.

• Web-based event management interface for creating and managing short-term staffing positions tailored to each event.
• Assignments module for matching workers to specific event roles based on criteria and availability.
• Mobile app for onsite staff to receive assignments, check-in/check-out, and report issues or updates.
• Real-time notifications and updates to ensure staff are informed of their responsibilities promptly.
• Reporting and analytics dashboard for tracking staffing efficiency, attendance, and operational metrics.
• User management and role-based access controls to secure sensitive data and streamline workflows.

• Payroll and time-tracking systems to synchronize staff hours and compensation
• Event scheduling systems or calendar APIs for coordinating multiple events
• Communication channels such as SMS, push notifications, or email services
• Identity verification services if needed for staff credential validation

• System must support concurrent access for multiple users across different locations without performance degradation
• Response times should be under 2 seconds for core functionalities
• Security measures to ensure data privacy and prevent unauthorized access
• High availability with 99.9% uptime to support live event operations
• Scalable infrastructure to handle peak loads during large-scale events

The development of this custom platform aims to significantly enhance staffing efficiency, reduce operational delays, and improve worker onsite experience. Expected outcomes include a 25% reduction in staffing process time, smoother onsite check-ins, and better coordination, ultimately leading to increased client satisfaction and higher operational capacity during peak event periods.