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Custom Digital Transformation Platform for Multi-Industry Client
  1. case
  2. Custom Digital Transformation Platform for Multi-Industry Client

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Custom Digital Transformation Platform for Multi-Industry Client

alliancetek.com
Health & Fitness
Retail
Logistics

Operational Inefficiencies Across Multi-Industry Operations

The client faces fragmented digital systems across their healthcare, retail, and logistics divisions, resulting in manual data entry, delayed reporting, and inconsistent customer experiences. Their legacy training platform remains offline, and document management processes fail to meet modern compliance standards.

About the Client

A healthcare technology company seeking to digitize patient engagement and operational workflows across multiple business verticals

Digital Unification and Process Modernization Goals

  • Develop a unified digital platform integrating healthcare services, retail operations, and logistics management
  • Implement automated workflows for document processing and compliance reporting
  • Create a scalable training system with real-time performance tracking
  • Establish secure API integrations for cross-divisional data sharing

Core System Capabilities

  • Centralized document management with secure upload/download capabilities
  • AI-powered training module with progress tracking and automated notifications
  • Real-time business intelligence dashboard with customizable KPIs
  • API gateway for SBA program integration and third-party logistics systems
  • Mobile-responsive interface for field operations management

Technology Stack Requirements

.NET Core
React.js
AWS Cloud Services
Salesforce CRM
Power BI
Azure DevOps

Critical System Integrations

  • Microsoft Active Directory for authentication
  • JW Player for video content delivery
  • SBA APIs for government program compliance
  • Third-party logistics tracking systems

Performance and Security Standards

  • HIPAA-compliant data encryption
  • 99.9% system uptime SLA
  • Support for 10,000+ concurrent users
  • Sub-200ms API response times
  • Automated disaster recovery with 15-minute RTO

Expected Business Transformation Outcomes

Implementation of this platform is projected to reduce operational costs by 40% through automation, increase training completion rates by 75% with real-time tracking, and enable $2M+ annual savings through improved compliance and reduced manual errors. The unified system will support 300% faster reporting and 50% faster onboarding of new business units.

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