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Custom API Integration Platform for Workflow Automation

neoteric.eu

Information technology

Software development

Cloud computing

Challenges in API Integration and Team Scalability

Need to integrate diverse external APIs with varying technologies into a unified workflow automation system while overcoming limited access to skilled developers, ensuring seamless communication between distributed teams, and maintaining consistent system performance across multiple service integrations.

About the Client

Workflow automation solutions leader and creator of JointJS+ diagramming framework

Key Project Goals

Accelerate development through effective tech partnership model
Successfully integrate 10+ external services with REST/SOAP APIs
Implement robust trigger-action workflow orchestration system
Establish seamless knowledge transfer processes between teams

Core System Capabilities

Modular API connector framework for third-party services
Visual workflow builder with drag-and-drop interface
Trigger-action event orchestration engine
OAuth 1.0/2.0 authorization management system
Webhook endpoint management for event-driven architectures

Technology Stack Requirements

JavaScript

Node.js

JointJS+ (Rappid)

External System Integrations

Mailchimp
Slack
GitHub
Trello
Facebook
Twilio
Gmail
Evernote

System Quality Attributes

Horizontal scalability for handling 1000+ concurrent workflows
Enterprise-grade security with encrypted data transmission
99.9% system uptime SLA
Low-latency event processing (<200ms response time)
Comprehensive API rate limiting and throttling

Business Value Projections

Enables faster time-to-market through efficient tech partnership model, creates extensible integration ecosystem supporting 100+ services, reduces development costs by 30% through optimized resource allocation, and establishes foundation for enterprise-grade workflow automation platform with 50% improved system scalability.