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Cross-Platform Concert Ticketing Platform Enhancement & Modernization

leobit.com

Hospitality & leisure

Challenges with Existing Platform

The existing ticketing platform requires a modern, scalable, and user-friendly solution to handle growing online ticket sales, improve user experience across all devices, and meet demanding performance requirements, especially during peak seasons. The company needs to maintain a competitive edge and efficiently manage a large volume of transactions while ensuring a smooth customer journey.

About the Client

A Spanish ticket sales company specializing in connecting audiences with live entertainment events, focusing on expanding its digital presence and providing a seamless online ticketing experience.

Project Goals

Develop a scalable and reliable cross-platform ticketing platform (web, iOS, Android) within a defined timeframe.
Achieve high code reusability to optimize development costs and accelerate time-to-market.
Enhance user experience through an intuitive and responsive interface.
Ensure secure and efficient payment processing.
Modernize the platform architecture to leverage the latest .NET technologies and improve performance.
Facilitate future enhancements and feature additions with a modular and maintainable codebase.

System Functionality

Event browsing and search with filtering options.
Seat selection and reservation functionality.
Secure online payment processing (Stripe integration).
User account management (profile, order history).
Admin panel for event creation, management, and reporting.
Real-time ticket availability updates.
Responsive design for optimal viewing on all devices.
Gestures support tailored for mobile and tablet platforms.

Technology Stack

.NET 9

Blazor

.NET MAUI

MudBlazor

Entity Framework

PostgreSQL

Azure PostgreSQL

Azure Blob Storage

Azure Container Apps

Azure Container Registry

Azure AppInsights

Stripe

External Integrations

Stripe (payment gateway)
Azure services (Blob Storage, Container Apps, Container Registry, AppInsights)

Non-Functional Requirements

Scalability to handle a large volume of concurrent users and transactions.
High performance and responsiveness.
Security to protect user data and financial information.
Reliability and availability.
Maintainability and ease of updates.
Cross-platform compatibility (web, iOS, Android).

Expected Business Impact

The project is expected to result in significant cost savings (2.5x compared to separate platform development), faster time-to-market, improved user satisfaction, enhanced scalability, and a modern, future-proof platform that supports the company's growth objectives. Increased revenue through improved sales and a better customer experience are also anticipated.