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Comprehensive Overhaul of Global E-commerce Platform for Enhanced Scalability, Security, and Performance
  1. case
  2. Comprehensive Overhaul of Global E-commerce Platform for Enhanced Scalability, Security, and Performance

Comprehensive Overhaul of Global E-commerce Platform for Enhanced Scalability, Security, and Performance

axelerant.com
eCommerce
Retail
Consumer products & services

Identifying Core Challenges in an Outdated Global E-commerce Platform

The client operates multiple regional websites facing issues such as slow load times, frequent outages during traffic surges, security vulnerabilities including bot attacks, and high operational costs due to inefficient cloud resource usage. Complex content management across multiple languages and regions hampers operational efficiency and content consistency, risking user experience and brand reputation. The existing legacy system lacks scalability and flexibility for future growth, requiring a comprehensive modernization to ensure performance, security, and agility in a competitive global market.

About the Client

A large multinational retailer with multiple regional websites serving diverse markets, seeking to modernize its digital infrastructure to support growing traffic, content complexity, and regional expansion.

Key Objectives for Modernizing the Global E-commerce Platform

  • Reduce hosting and operational costs by approximately 70% through cloud optimization and infrastructure automation.
  • Enhance security measures to block 90% of malicious traffic, including bot mitigation, ensuring user data integrity and compliance.
  • Achieve a 30-40% reduction in deployment time via automated, zero-downtime deployment pipelines.
  • Improve content update efficiency by 40%, enabling faster time-to-market and reducing manual effort.
  • Deliver a scalable, high availability system capable of handling traffic spikes and dynamic content demands.
  • Ensure a unified, responsive user experience across devices with an intuitive UI redesign and improved navigation.
  • Build a future-proof architecture supporting additional languages, regions, and features with minimal rework.

Core Functional System Requirements for the Modern eCommerce Platform

  • Migration to the latest version of a flexible CMS to support multi-language and multi-region content management.
  • Cloud infrastructure optimized for high availability, using load balancers, auto-scaling groups, and shared storage solutions.
  • Containerized deployment of frontend and backend applications with Kubernetes, Helm, and Terraform for automation and zero-downtime releases.
  • Advanced security integration including Web Application Firewall (WAF), bot mitigation, and secure data handling procedures.
  • Real-time monitoring and alerting systems with Grafana, Prometheus, and cloud-native monitoring tools.
  • Automated data synchronization mechanisms for real-time content updates across multiple language sites.
  • Enhanced search functionalities, intuitive product detail pages, and user engagement modules to improve conversion rates.
  • Component-based architecture supporting future scalability, new features, and regional expansion.

Preferred Technologies and Architectural Approach for Future-proofing

Drupal 10 or equivalent modern CMS platform for content management
AWS Cloud services including Elastic Kubernetes Service (EKS), S3, RDS, and CloudWatch for infrastructure
Kubernetes, Helm, and Terraform for deployment automation
Next.js or similar framework for front-end rendering
Akamai WAF and bot management tools for security
Grafana and Prometheus for monitoring

Essential External System Integrations for Operational Efficiency

  • Content management systems for multi-region, multi-language content synchronization
  • Data import/export systems for large datasets and product information
  • Security and threat mitigation tools, including Web Application Firewalls and bot detection services
  • Third-party analytics and engagement tools to track user behavior

Critical Non-Functional Requirements for Performance and Security

  • Scalability to handle significant traffic increases, with load balancing and auto-scaling enabled
  • Deployment time reduction of at least 30-40% with automated CI/CD pipelines
  • Security measures capable of blocking 90% of malicious traffic and bot attacks
  • Cost savings targeting a 70% reduction in cloud hosting and operational expenses
  • High availability with minimal downtime, supporting real-time content updates and deployments
  • Responsive, cohesive UI across all devices with consistent branding

Projected Business Impact from Platform Modernization

The modernization initiative is expected to reduce operational costs by approximately 70%, significantly improve site reliability and security by blocking 90% of malicious traffic, and accelerate deployment cycles by 30-40%. User engagement is projected to increase due to faster load times, more dynamic content, and simplified navigation, with internal content update efficiency improving by 40%. The scalable and flexible architecture will support future business growth, regional expansion, and feature enhancements, ensuring long-term digital competitiveness and improved customer experience.

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