The client faces difficulties with existing global websites and portals that suffer from backlog defects, security vulnerabilities, scalability issues, and inefficient multilingual setup. Managing multiple websites and portals across different business units requires significant manual effort, with content publishing taking weeks instead of days, and inconsistent user experiences across languages and regions. Additionally, existing systems lack seamless integrations for authentication, analytics, and user engagement workflows, hindering operational agility and customer engagement.
A large-scale energy and utilities provider specializing in ecological transformation solutions, managing multiple global websites and customer portals.
The implementation of a scalable, multilingual multisite management platform is expected to significantly reduce content deployment times, enhance consistency across 288 global websites and multiple portals, and improve user engagement through seamless integrations with analytics and marketing automation tools. The project aims to bolster security and scalability, ensuring continuous operation with no downtime, and support strategic growth in environmental and ecological initiatives. Ultimately, these improvements will lead to increased operational efficiency, improved customer experience, and better alignment with sustainability goals.