Cloud-Based Network Routing Platform for Enhanced Scalability and Cost Efficiency

Existing network routing systems are nearing the end of their technological and economic life, resulting in high installation, configuration, and maintenance costs. These outdated architectures hinder scalability, increase support efforts, and limit the ability to extend market reach. There is a need to modernize infrastructure and traffic management to reduce operational costs and improve customer experience.

A mid to large-sized telecommunications provider seeking to modernize its core network routing products to improve operational efficiency, scalability, and customer experience.

• Achieve approximately 40% operational savings on product installation and configuration.
• Reduce support efforts by at least 20% through improved system stability and self-service capabilities.
• Enable scalable, cloud-based deployment to facilitate nationwide or global market expansion.
• Improve upgrade and maintenance processes so that 90% of customer upgrades are issue-free and seamless.
• Support flexible traffic management and routing to adapt to evolving customer needs and application requirements.

• Hybrid cloud architecture supporting traffic routing and network segmentation.
• Traffic management modules implementing modern routing rules and policies.
• Self-service portal enabling customers to manage subscriptions, payments, and configurations.
• Automated and reliable deployment process minimizing manual intervention and configuration errors.
• Monitoring and diagnostics tools integrated for proactive support and maintenance.
• Extensible architecture supporting future integrations with third-party office management and billing systems.

• Customer billing and subscription management systems
• Third-party office and enterprise management solutions
• Monitoring and logging platforms
• Support ticketing and issue tracking systems

• System scalability to support increasing customer base with minimal performance degradation
• High availability ensuring 99.9% uptime
• Security measures complying with industry standards to protect customer data and traffic
• Response times for core functions under 2 seconds under normal load

The implementation of a modern cloud-based network routing solution aims to reduce operational costs by approximately 40%. It is expected to lower support efforts by at least 20%, facilitate seamless customer upgrades with 90% issue-free deployment, and expand the market reach by enabling the company to scale beyond traditional boundaries, increasing customer base by around 10%. These enhancements will deliver improved system stability, flexibility, and support agility in a competitive landscape.