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Cloud-Based Infrastructure Migration for Secure Access and Data Insights
  1. case
  2. Cloud-Based Infrastructure Migration for Secure Access and Data Insights

Cloud-Based Infrastructure Migration for Secure Access and Data Insights

diffco.us
Retail
Consumer products & services

Identifying Challenges in Secure Access Management and Data Visibility

The client faces challenges in providing contactless, efficient access to designated spaces such as restrooms and secure zones while maintaining security standards. Additionally, they lack a scalable infrastructure for distribution and comprehensive foot traffic analytics, leading to operational inefficiencies and limited customer experience personalization.

About the Client

A medium to large retail chain seeking to enhance customer access to secure areas and gather operational insights.

Transforming Operations Through Cloud Migration and Advanced Access Solutions

  • Successfully migrate the existing infrastructure to scalable cloud platforms to enable broader product distribution.
  • Implement secure, automated, contactless access control systems for designated facilities.
  • Develop integrated data collection mechanisms for monitoring foot traffic and customer behavior across multiple locations.
  • Ensure continuous system performance and support during and after migration, with minimal service disruption.
  • Enhance user experience with seamless mobile access via QR codes and automated entry mechanisms.

Core System Functionalities for Secure Access and Data Analytics

  • Mobile QR code generation for user authentication and access passes
  • Automated door control synchronized with user authentication status
  • User-friendly interface for quick scanning and pass retrieval
  • Real-time monitoring of access activity across multiple locations
  • Data analytics dashboard for foot traffic patterns and customer behavior insights
  • Secure data storage complying with privacy standards
  • System support for ongoing updates and feature enhancements

Recommended Technologies and Architectural Approaches

Cloud platforms such as Azure and AWS for scalability
QR code recognition and mobile pass management modules
Automated access control hardware integration
Responsive, user-centric mobile interfaces

Essential External System Integrations

  • Access control hardware for physical secure entry points
  • Mobile device scanning capabilities
  • Data analytics and reporting tools
  • User authentication services

Critical Non-Functional System Performance Criteria

  • Scalable architecture supporting an expanding number of locations and users
  • High availability with 99.9% uptime during operational hours
  • System response times under 2 seconds for user interactions
  • Robust security protocols to protect user data and prevent unauthorized access
  • Regular system audits and performance testing

Projected Business Benefits and Operational Improvements

The project aims to significantly enhance operational efficiency by enabling seamless contactless access, reduce wait times, and improve security measures. It is expected to broaden product distribution capabilities, support enterprise expansion, and deliver actionable insights through foot traffic analytics—ultimately improving customer satisfaction and operational decision-making.

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