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Cloud Migration and Platform Optimization for Enterprise Travel & Hospitality Solutions
  1. case
  2. Cloud Migration and Platform Optimization for Enterprise Travel & Hospitality Solutions

Cloud Migration and Platform Optimization for Enterprise Travel & Hospitality Solutions

itmagination.com
Travel & Hospitality
HoReCa

Identifying Challenges in Scalable, Secure, and Cost-Effective Travel Platform Operations

The client faces limitations in platform scalability and security due to outdated infrastructure, resulting in increased operational costs and potential service downtime. They require a robust, cloud-based solution to support their global operations with minimal disruption, ensuring seamless booking and expense management for enterprise clients.

About the Client

A large-scale global travel technology company focusing on business travel management and hotel booking services, seeking to enhance its platform's scalability, security, and operational efficiency.

Key Goals for Enhancing Travel and Expense Management Platform

  • Implement a comprehensive migration of the existing platform to a cloud environment to improve scalability and security.
  • Develop and integrate APIs that enable seamless communication with external travel services and booking sources.
  • Enable real-time monitoring, logging, and alerting capabilities to ensure platform reliability and performance.
  • Reduce operational costs through infrastructure optimization and automation.
  • Minimize platform downtime during migration and subsequent updates to ensure continuous service availability.

Core Functional and Technical System Requirements

  • Cloud-native architecture supporting elastic scalability depending on demand.
  • API integration layer for connecting with third-party booking engines and expense systems.
  • Automated deployment pipeline utilizing containerization and orchestration tools.
  • Real-time system monitoring and alerting dashboards to ensure high availability.
  • Secure authentication and authorization mechanisms adhering to best security practices.
  • Data logging and analytics dashboards for operational insights.

Preferred Technologies and Architectural Approaches

Cloud platform: AWS (Amazon Web Services)
Containerization: Docker
Orchestration: Kubernetes
Infrastructure as code: Terraform
Monitoring & Logging: ELK Stack, Grafana, Prometheus
API Management: REST API

External System Integrations for Seamless Operations

  • Third-party travel booking sources
  • Expense management systems
  • Monitoring and alerting tools
  • Authentication providers

Key Non-Functional System Requirements

  • System scalability to handle growth in user base and transaction volume
  • High availability with minimal downtime during migration and operation
  • Robust security controls to safeguard sensitive travel and expense data
  • Performance metrics supporting real-time processing and monitoring
  • Cost efficiency through optimized cloud resource management

Projected Business Outcomes and Benefits of the Cloud Migration

The successful migration and platform enhancement are expected to significantly increase operational scalability and security, reduce infrastructure costs, and ensure high availability for enterprise clients. Anticipated results include improved system performance, decreased downtime, and enhanced user experience, ultimately supporting sustained business growth and market competitiveness.

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