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Cloud Migration and Modernization of Network Routing Solution

eleks.com

Telecommunications

Information technology

Legacy Infrastructure Challenges

Existing network routing solution nearing end-of-life with high operational costs, complex installation processes, and limited scalability. Required modernization to reduce maintenance overhead, improve customer self-service capabilities, and enable market expansion.

About the Client

UK-based network solutions provider specializing in secure network routing for multi-tenant public locations

Modernization Goals

Reduce installation and configuration costs by 40%
Decrease customer support efforts by 20%
Enable 10% customer base growth through market expansion
Implement cloud-based architecture for centralized management
Introduce self-service subscription and payment management

Core System Requirements

Hybrid cloud architecture for routing engine
Automated traffic management and billing system
Self-service portal for subscription management
Centralized configuration and upgrade management
Multi-tenant network isolation capabilities

Technology Stack

Cloud infrastructure (AWS/Azure)

Containerization (Docker/Kubernetes)

Microservices architecture

API-driven traffic routing engine

System Integrations

Third-party payment gateways
Office management software APIs
Customer identity and access management (CIAM)
Monitoring and analytics platforms

Operational Requirements

99.9% system availability SLA
Support for 10,000+ concurrent network sessions
End-to-end encryption for data security
Automated scaling for traffic spikes
Zero-downtime upgrade capability

Business Impact Projections

Anticipated 40% reduction in operational costs through cloud migration, 20% decrease in support tickets via self-service tools, and 10% customer base growth from expanded market reach. Centralized cloud management expected to achieve 90% automated upgrade success rate.